City-Wide Boil Water Notice Issued

City-wide Boil Water Notice Issued

A city-wide boil water notice has been issued by the City of Austin due to power loss at The Ullrich Water Treatment Plant, Austin Water’s largest water treatment facility, and drops in water pressures below minimum standards. The City of Rollingwood receives its water from this treatment plant. 

Any water recovered from plumbing systems should be boiled before drinking or cooking with it. 

We will inform you via our website (www.rollingwoodtx.gov) and the Swift911 Notification System when the water is safe for drinking water or human consumption purposes. To report a water or wastewater emergency, or report a leak or main break, please contact the Police Non-Emergency number at 512-328-1900.

The Texas Commission on Environmental Quality has required Austin Water to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.