Boil Water Notice Issued for Homes Impacted by Vale Road Water Line Break

Rollingwood Residents,

There was a large water line break on Vale Road this morning. In an abundance of caution, and in accordance with the Texas Commission on Environmental Quality (TCEQ) regulations, Certain homes on the following streets that have been impacted are now under a Boil Water Notice.

Timberline Ridge

Timberline Drive

Rollingwood Drive

Vale Road

Vance Lane

Hatley Drive

Bettis Boulevard

Farley Trail

Pickwick Lane

Riley Road

We've also attached a map HERE so that you are able to see if your home was impacted.

For those affected by this water line break, any water recovered from plumbing systems should be boiled before drinking or cooking with it. 

The Texas Commission on Environmental Quality has required us to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

We appreciate your cooperation with TCEQ’s precautionary boil water measures during this time and sincerely apologize for the inconvenience. We will inform you via our website (www.rollingwoodtx.gov) and the Swift911 Notification System when the water at affected houses is safe for drinking water or human consumption purposes.

Please contact City Hall at 512-327-1838 if there is any way we can be of assistance.

Take Care,

City of Rollingwood